Terms of service

Welcome to ValamCreation.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. General

  • This website is operated by Valam Creation, located in Surat, Gujarat, India.

  • These Terms apply to all users of the site, including browsers, customers, and merchants.

  • We reserve the right to update or change any part of these Terms at any time.

2. Product Information

  • We strive to display product details, sizes, and colors as accurately as possible. However, slight variations may occur due to photography and screen differences.

  • All products are subject to availability. We reserve the right to discontinue any item at any time.

3. Pricing & Payment

  • All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

  • We accept various secure payment methods including UPI, debit/credit cards, net banking, and Cash on Delivery (COD).

  • Valam Creation is not responsible for delays or issues caused by payment gateway failures.

4. Order Confirmation & Cancellation

  • Once an order is placed, you will receive a confirmation email or SMS.

  • You may cancel your order within 24 hours of placing it or before it has been shipped.

  • Orders cannot be cancelled once dispatched.

5. Shipping & Delivery

  • We ship across India. Orders are typically processed within 1 working day and delivered within 5–7 business days.

  • For more information, please visit our Shipping & Delivery Policy page.

6. Returns & Refunds

  • Returns are accepted only for damaged or incorrect items, reported within 3 days of delivery with an unboxing video.

  • For complete details, please refer to our Return & Refund Policy.

7. Intellectual Property

  • All content on this website including images, logos, designs, and text is the intellectual property of Valam Creation.

  • You may not use, reproduce, or distribute any part of this site without written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages that may result from using our services or products.

  • In no case shall Valam Creation’s liability exceed the amount paid for the product(s) purchased.

9. Governing Law

  • These Terms of Service and any separate agreements are governed by the laws of India, under the jurisdiction of Surat, Gujarat.

10. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: valamcreationofficial@gmail.com
📞 WhatsApp/Call: +91 8072983876
📍 Billing Address: Avadh Textile Market, Opp New Bombay Market, Umarwada, Surat – 395010, Gujarat, India
🌐 Website: www.valamcreation.com